Safeguarding shouldn’t just be something we think about when things go wrong. It’s a way to prevent harm before it happens - whether that’s abuse, neglect, or isolation.
This week, we’re encouraging everyone to look out for one another and speak up early if something doesn’t feel right.
It’s always better to act early than wait for a crisis. By working together, we can make sure everyone feels safe and supported.
George's story shows how early action helped prevent isolation, neglect and homelessness. Read George's story below.
In May 2025, concerns were raised via an anonymous letter about George*. George was a vulnerable adult left alone after his family member and carer were hospitalised and unable to return home. With no-one to support him or help with the tenancy, George, who has autism and mental health needs, was at risk of isolation, self-neglect, and potential homelessness.
Following the alert, the safeguarding officer arranged a welfare check and reached out to George’s extended family. They made a safeguarding referral, and established regular communication with George’s family, who were supporting from afar, due to commitments.
The officer worked collaboratively with George and social care professionals, meaning his immediate needs were met, while sensitive discussions around tenancy and legal options like Power of Attorney were explored. Throughout this, the safeguarding officer was a constant support for George and his family, helping them navigate services and advocate for him.
Thanks to a proactive, joined-up approach, George was assessed by social services and offered supported accommodation tailored to his needs.
He moved into his new home in November 2025 - a safe, stable environment that helped prevent further decline and gave him the foundation for a more secure future.
*Name has been changed for confidentiality
I think someone's at risk, what do I do?
If you’re concerned about something you’ve seen or heard and you believe they may be a victim of abuse or neglect, you can do the following:
- If there’s immediate danger, call 999
- Report your concern to us via safeguarding@southernhousing.org.uk or 0300 0200 538
- Contact your local authority’s safeguarding team at www.gov.uk/find-local-council
- If it’s safe and appropriate to do so, ask the person if you can help them to get support
- If your concern is about the welfare of a child, you can contact the NSPCC.
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