Have you ever wanted to access key information about your home, your landlord, and the services you receive? The introduction of STAIRs (Social Tenants Access to Information Requirements) makes this a lot easier.
STAIRs, a new standard being introduced by the government, will strengthen your ability to understand how we operate and hold us to account.
The government requires housing providers like us (Southern Housing) to introduce a STAIRs publication scheme before October 2026.
This publication scheme is an area on our website that makes it easier for you to self-serve and find a lot of the publicly available information we often get asked to provide to residents.
We've already made our STAIRs publication scheme live and available for residents to use.