For 125 years we’ve been committed to helping people in housing need by providing safe, high-quality homes.
As a charitable Housing Association every penny we receive is spent on running our business, is reinvested into services for our residents, pays for repairs and home improvements, and supports developing new homes.
Our vision is to create communities where everyone has a safe home in a place they’re proud to live. This strategy has been designed to deliver just that.
Our Strategic Plan 2026-30 sets three important goals:
- Improve our repairs service by 2027
- Get top marks against the Regulator’s consumer standards by 2028, showing improved services to residents
- Restore our financial health by 2029, so all investment into our homes and services can be covered by our income on an annual basis.
Background
In creating this plan, more than 5,000 residents shared their views, whilst further suggestions were contributed by residents and colleagues through workshops, drop-in sessions, and surveys.
These important insights have been instrumental in shaping this Strategic Plan.
Related information
- Find out more about Southern Housing
- Read our Environmental Sustainability Strategy 23-26
- Find out our achievements of the past year, and our goals for the future in our Annual Review.
- Keep up-to date with our performance.
- Read our Resident Involvement Strategy Statement
- Browse our latest news.
Unable to find what you're looking for?
- Return to our Leaflet & publications library to browse the other documents we have available online.
- If the information you'd like to view isn't available in our library then we encourage you to browse the rest of the website as we have a wide range of support on our web pages (the search bar is a great way to find useful information). But if you need to speak to someone please get in touch.
- We're dedicated to making sure our services and information are easy for everyone to use. If you think we can make things better or provide things in an alternative format, just let us know and we'll look to help.