What we're going to do
Our Strategic Plan 2026-30 sets three important goals:
Reliable repairs
Improve our repairs service by 2027
Professional services
Get top marks against the Regulator’s consumer standards by 2028, showing improved services to residents
Efficient business
Restore our financial health by 2029, so all investment into our homes and services can be covered by our income on an annual basis
Watch our video:
Our short video explains our vision to create communities where everyone has a safe home in a place they’re proud to live. Hear how our strategy has been designed to deliver just that.