What we're going to do

Our Strategic Plan 2026-30 sets three important goals:

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Reliable repairs

Improve our repairs service by 2027

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Professional services

Get top marks against the Regulator’s consumer standards by 2028, showing improved services to residents

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Efficient business

Restore our financial health by 2029, so all investment into our homes and services can be covered by our income on an annual basis

Watch our video:

Our short video explains our vision to create communities where everyone has a safe home in a place they’re proud to live. Hear how our strategy has been designed to deliver just that.