Electrical testing and inspections

The Electrical Safety Standards in the Private Rented Sector (England) (Amendment) (Extension to the Social Rented Sector) Regulations 2025 is designed to keep you safe. It means as your landlord, we must:

• Ensure electrical safety standards are met and electrical installations in our rented homes are checked at least every five years
• Supply our residents with a copy of the electrical report within 28 days of the inspection, to new residents before they move in or within 28 days of a potential resident requesting it
• Ensure electrical equipment we provide as part of the tenancy undergoes safety checks to ensure they are suitable for continued use and retested at least every 5 years
• Replace any unsafe electrical equipment or make it safe as soon as reasonably practicable and no later than 28 days after the check. If the premises are not occupied under a tenancy, we’ll replace or remove the equipment before the tenancy commences.

You can request the full report of these checks anytime.

This applies to all tenancies in residential properties, unless excluded.

Examples of excluded tenancies are:

• shared accommodation with the landlord or the landlord’s family
• long leases (including shared ownership leases) or tenancies that grant a right of occupation of 7 years or more
• student halls of residence
• hostels and refuges
• care homes, hospitals and hospices
• other accommodation relating to healthcare provisions
• mobile homes, caravans and boats.

Please allow up to two hours for the appointment, although some may take longer.

Our engineer will need to test the live electrics so please make sure you have credit or they’ll not be able to complete the inspection.

• Carry out checks on electrical sockets, switches and lights throughout your home.
• Complete any essential improvements if required
• Identify anything that needs upgrading and arrange for work to be carried out at a future date if required
• Check the fuse board. 

An EICR is a report produced by a qualified electrician after checking the wiring, sockets, fuse board, and light fixtures in your home to confirm it’s safe (satisfactory).

This can also be known as an "electrical wiring safety certificate."

Yes, all residents must allow access for these essential safety checks.

We want our services to be accessible.

Please contact us to discuss what adjustments we can put in place to help you with this visit.

Any problems found in the categories listed below will require work to be completed before the certificate is issued:

• C1 (Danger Present): Immediate risk of injury; remedial work is required urgently.
• C2 (Potentially Dangerous): Urgent remedial work required.
• FI (Further Investigation): Requires further investigation.

You may also see the following:

• Code C3 – (Improvement recommended)

This could apply to an installation that does not comply with current regulations. The C3 code doesn’t mean work is required, but an improvement is recommended.

No, not if it is still deemed to be safe (i.e. satisfactory).

 We must ensure these safety checks are carried out at least every five years.

We’ll provide new residents with a copy of the most recent report before they move in.

Any electrical appliances we’ve provided as part of the tenancy. We may choose to gift these appliances.

Examples are cookers, fridges or microwaves. Checks must be carried out regardless of the age of the equipment.

Residents are responsible for making sure that their own electrical equipment is safe.

We’ll give you an electrical appliance free of charge, having tested to make sure it’s safe.  You’ll then assume full liability for the item (ie you’ll be responsible for its forward maintenance and repair), and sign to confirm this.

Yes, we’ll provide you with a safety certificate. This may also be called an electrical appliance safety certificate, or an In-Service Inspection and Testing of Electrical Equipment Certificate (ISIT).

Shared owners and leaseholders are responsible for arranging and paying for their own electrical inspection and testing.

If your home was built or rewired within the last five years, we’ll provide you with an Electrical Installation Certificate (EIC) instead of an EICR and a copy of the electrical appliance safety certificate.

We’ll provide you with an Electrical Installation Condition Report and an Electrical Appliance Safety Certificate, if applicable.

If you’ve any concerns, you can contact your local council to report these.

Local authorities can issue a fine up to £40,000. Before imposing a financial penalty, the local authority must serve a Notice of Intent within six months from when the landlord is in breach outlining the amount, reasons and right to appeal.

We may leave a resident’s satisfaction survey card for you to complete.

We encourage you to get in touch with us about anything you’re not happy with. We can use this information to learn and improve.

You can make a complaint by calling us or visiting our website (link below).