We can offer homeowners (living in their homes):
- A 5% discount off the total amount if the bill is over £1,000 and paid within six months
- An agreement up to 12 months to clear the balance without the need for an income and expenditure appraisal.
Your questions answered
Yes, you can begin making payments to your leasehold account. We’ll transfer the money you’ve paid towards the cost of the major works once the final amount is known.
We recommend you begin paying or setting money aside before you receive your bill.
Keeping your data safe
Personal information is stored on our computer systems in line with our retention periods. It’s held securely, and we have security measures in place to protect it.
Further information
You can also find further information in our Home Ownership Policy