Join our tailored training sessions designed to upskill and empower you in your role. Whether you're new to governance or looking to build on your experience, this training will give you the tools, knowledge, and confidence to make a real impact.
- Understand your responsibilities
- Learn how to challenge effectively
- Gain insights into decision making processes
- Connect with other engaged residents.
You can register your interest for any course by using the form at the bottom of this page.
|
Course |
Date |
Location |
Time |
|
Resident Governance Induction |
Monday – Friday |
In person Zoom |
Morning (9am – 12pm) Afternoon (1pm – 4pm) Evening (6pm-9pm) |
|
Shadowing Contact Centre |
Monday – Friday |
In person, Sittingbourne or Croydon |
Morning (10am -2.30pm) Afternoon (4pm-6pm) |
|
Shadowing Resolve (formerly known as our DLO) |
|
In person, Tramsheds, Croydon |
Morning (10am -12pm) Afternoon (4pm - 6pm)
|
Further courses
- Critical Thinking & Scrutiny Training
- Chairs & Vice Chairs Training
- Effective Contributions
- Understanding Tenant Satisfaction Measures and Repairs
- Housing Finance Training
- Data protection
- Cyber Security
- Home ownership
- Understanding complaint handling and the Housing Ombudsman Complaints Code
- Conflict Resolution
- An overview of structures and teams in Southern Housing.
Further information
Contact us
If you've a question, please contact us residentscrutiny@southernhousing.org.uk